The Musings of a Working Woman

Marion Gathoga-Mwangi

Why did I decide to join The Standard Group when both the industry and the company seem to be on a downward spiral, grappling with some major challenges? That’s exactly what I pondered when I first received the call about the Group CEO position. To my surprise, my gut reaction wasn’t an outright “no way.” After mulling it over, I reached out to my trusted circle of advisors for their varied insights, which helped me reconnect with my guiding principles: making a positive impact on people and society, breathing new life into something significant, and discerning whether this is a divine call.

For the last 120 years, The Standard Group has been the heartbeat of society, sharing stories that have built communities, caused upheavals, informed the masses, and fostered healing. Recently, I’ve gained a clearer understanding of this mission. Many stakeholders, both inside and outside the organization, feel disheartened about their ability to spark change and create a sustainable, profitable business that delivers quality journalism across all platforms, that addresses fast changing customer needs. My goal  for the transition is to instill hope by offering a fresh perspective, aiming to ease the process for everyone involved by implementing critical tools, bring back dignity from where it has been lost and make decisions with a long term perspective.

I’ve long believed in the principle of continuous improvement to avoid stagnation or setbacks, both in business and personal life. This idea is anchored in lean methodologies or tools , which are frequently misunderstood—much like dieting; if changes are made carelessly, they can be detrimental. Lean thinking requires that team members shift their focus from merely getting daily tasks done to actively seeking ways to enhance their performance every day. When every employee engages deeply with their work to identify shortcomings and craft better solutions, that’s where hope truly blossoms. So, on this front, I confidently say yes.

Revitalizing and reinventing are at the core of this transformation.

Lean methodologies are structured approaches aimed at improving processes and maximizing value while minimizing waste. Originating from the Toyota Production System, the principles have been adapted beyond manufacturing to various sectors, including healthcare, service industries, and even personal development. Here’s a closer look at some key aspects of lean methodologies:

  1. Value Definition: Lean starts by defining value from the perspective of the customer. This means understanding what customers consider valuable and focusing on delivering that efficiently.
  2. Value Stream Mapping: This involves visualizing all steps in a process to identify which add value and which do not. By mapping the flow of materials and information, you can pinpoint areas for improvement.
  3. Waste Elimination: Lean identifies seven types of waste (overproduction, waiting, transportation, extra processing, inventory, motion, and defects) and focuses on strategies to eliminate them. The goal is to streamline operations and improve efficiency.
  4. Continuous Improvement (Kaizen): This principle emphasizes an ongoing effort to improve products, services, or processes incrementally. It encourages all employees to contribute ideas for improving efficiency and quality.
  5. Just-In-Time (JIT): JIT production aims to reduce inventory costs by producing only what is needed when it’s needed. This minimizes waste and ensures a smoother workflow.
  6. Empowered Teams: Lean encourages a culture where employees are empowered to identify problems and suggest solutions. This engagement fosters a sense of ownership and responsibility among team members.
  7. Standardization of Processes: Creating standardized processes helps ensure consistency in output and makes it easier to identify areas that need improvement.
  8. Visual Management: Lean methodologies utilize visual tools such as charts, graphs, and dashboards to track performance and communicate valuable information at a glance.
  9. Root Cause Analysis: Instead of just addressing symptoms of problems, lean encourages teams to investigate and address the root causes to prevent recurrence.
  10. Feedback Loops: Regular reviews and feedback mechanisms are essential for assessing progress and making necessary adjustments in real-time.

Implementing lean methodologies can lead to significant benefits, including reduced operational costs, increased productivity, enhanced quality, and improved customer satisfaction. It’s about creating a culture of efficiency and continuous improvement that involves the entire organization.